Public Utility Commission: Oregon Lifeline

Last Updated on September 14, 2022 by Danielle McDonald

Affordable Connectivity Program (formerly Emergency Broadband Benefit

The Federal Communications Commission (FCC) runs the Affordable Connectivity program, which was formerly called the Emergency Broadband Benefits program. The Affordable Connectivity program, not to be confused with Oregon Lifeline, offers a discount of up to $30 per month on internet service for qualified low-income households. Additionally, qualified low-income households can receive up to $75 per month for being eligible for Tribal lands via participating service providers.

Visit this page to get more information about the Affordable Connectivity Program.

Check the complete list of service providers in Oregon that participate in the Affordable Connection Program.

For any questions or concerns, please call 877-384-2575 or send an email to the Affordable Connectivity Program.

Are you interested in more Free Money Grants and Government Grants for Individuals?

About Oregon Lifeline, Tribal Lifeline & Tribal Link Up

Oregon Lifeline:

This federal and state government program offers a monthly discount on phone or broadband services for eligible low-income Oregon households.

  • Get a discount of up to $15.25 on your monthly phone bill;
  • Get a discount of up to $19.25 on your monthly broadband bill; or
  • Get free data and cell phone service

Did you see the LCCC Higher Education Emergency Relief Funds Application?

Tribal Lifeline:

Oregon residents who live on federally recognized Tribal lands could be eligible for an additional $25 per month.

Tribal Link-Up:

  • For Tribal residents who qualify, a $100 discount on the initial installation or activation for wireline or wireless phone service.
  • Residents can pay any remaining amounts they owe on a deferred basis, interest-free.

Eligible Tribal residents might qualify for Link Up only once they move to a new primary residence. However, not all wireless or wireline phone companies offer Tribal Link Up.

All discount amounts are subject to change.

The federal and state regulations limit Lifeline benefits to one person per household for phone or broadband services.

Remember to check out the PCUN Oregon Worker Relief Fund.

How to Qualify

Oregon Lifeline may be available to you if you’re at least 18 years of age and you, or a household member, receives one of these benefits:

Without Documentation Required with the Application:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income

Documentation Required with the Application:

Check the list of the needed documentation.

  • Federal Public Housing Assistance
  • Veterans or Survivors Pension Benefit
  • Total household income is at or below 135 percent of federal poverty guidelines* 
  • ​Bureau of Indian Affairs General Assistance
  • Tribal Temporary Assistance for Needy Families
  • Food Distribution Program on Indian Reservations
  • Tribal ​Head Start (only households that meet the same qualifying standard)

Participating Service Providers

​Discounted Service Providers

​​Asotin​North State
​AT&T Mobility*Oregon Tel. Corp.​
​Beaver CreekOregon/Idaho​
CenturyLinkPeak I​​n​​ternet​
​Clear CreekPTC​
​ColtonPine Telephone​
​DirectLinkPioneer​
​Douglas FastNetReliance Connects​
​EagleRoome Tel. Com.​
​Gervais/DataVisionScio Mutual​
​HelixSnake River​ PCS
​Home/TDS
​MINET/WVFSt. Paul
​MolallaSCTC
​MonitorUS Cellular
​MonroeWarm Springs
​Nehalem​​Ziply Fiber

NOTE: Please contact At&T Mobility at (1-800-377-9450), or use the ZIP Code Lookup Tool if you are interested in the Oregon Lifeline discount for your area.

Tribal Lifeline also includes service providers in bold.

​​​Free Cellular Service Providers

  • Access Wireless

Frequently Asked Questions

Changing Lifeline service providers

You can change your service provider if you’re already receiving Lifeline service. Please call 800-848-4442, they are available Monday through Friday from 9 a.m. to 4 p.m. Or, send an email.

When to contact your Lifeline service provider

  • If your Lifeline phone is not working, lost, or stolen
  • If you intend to transfer your phone number
  • If you prefer to use your own phone instead of the Lifeline phone that will be provided for you

Required Usage

You must make a call, send a text, use data, or purchase additional minutes or data to maintain your Lifeline service. You risk losing your Lifeline service if you do not.

Eligibility Recertification

You may need to renew your ongoing eligibility for Oregon Lifeline annually. Oregon Lifeline may send you a form to fill out and sign.

Contact Oregon Lifeline

The available time is from Monday through Friday, 9 a.m. to 4:30 p.m.

Call:

  • 800-848-4442 or 503-373-7171
  • TTY – 800-648-3458 or 503-378-6962
  • Fax: 877-567-1977 or 503-378-6047

Videophone: 971-239-5845

Send an email

Contact Lifeline

Please feel free to contact the office from 9 a.m. to 4 p.m. Monday through Friday.

Call:

  • 800-848-4442 or 503-373-7171
  • TTY – 800-648-3458 or 503-378-6962
  • Fax: 877-567-1977 or 503-378-6047

Videophone: 971-239-5845

Send an email

Application

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